Privacy Policy

Introduction

Ariava Medical Aesthetics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Appointment and service history
• Payment information (processed securely through third-party payment processors)
• Medical history and treatment information relevant to our services
• Photos and images for treatment documentation (with your consent)
• Communication preferences and feedback

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments and payments
• Send appointment reminders and service updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights
• Maintain treatment records as required by law

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., appointment scheduling, payment processing)
• Healthcare professionals involved in your treatment
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

SMS & Text Message Communications

By providing your phone number to Ariava Medical Aesthetics, you consent to receive text messages related to your appointments, service updates, and promotional offers. Message and data rates may apply. Message frequency may vary.

You can opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE to any message. For assistance, reply HELP for more information.

Mobile opt-in and consent data, including your mobile phone number, will never be shared or sold to third parties or affiliates for marketing or promotional purposes.

For full SMS program details, see our Messaging Terms & Conditions.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is protected under HIPAA regulations, and we maintain strict confidentiality of your health records. We will only use or disclose your protected health information as permitted by law and with your authorization.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request restrictions on how we use your information
• Receive your medical records as permitted by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Some features of our website may not function properly if you disable cookies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: