Cancellation & No-Show Policy
Effective Date: January 1, 2025
Cancellation Window
We require at least 24 hours notice to cancel or reschedule an appointment. This allows us to offer the time slot to another client and ensures our team can plan accordingly.
Late Cancellations
Appointments cancelled with less than 24 hours notice will be subject to a late cancellation fee of 50% of the scheduled service price.
No-Shows
Clients who do not show up for their scheduled appointment without any notification will be charged 100% of the scheduled service price. Repeated no-shows may result in the requirement of a deposit for future bookings.
Deposits
Certain services, including microblading, permanent makeup, and multi-hour treatments, require a non-refundable deposit at the time of booking. This deposit is applied toward the total service cost.
If you cancel within the allowed window (24+ hours), your deposit may be applied to a rescheduled appointment at our discretion.
Late Arrivals
If you arrive more than 15 minutes late, we may need to shorten your service or reschedule your appointment to avoid impacting other clients. The full service fee may still apply.
How to Cancel or Reschedule
You can cancel or reschedule through:
- Your client portal at blvd.app/@ariavabrowsandbeauty
- Calling us at (773) 942-6336
- Replying to your appointment confirmation text or email
Membership Appointments
The same cancellation policy applies to membership appointments. Late cancellations or no-shows for membership credits will result in forfeiture of that credit for the billing period.
Exceptions
We understand emergencies happen. If you have an emergency, please contact us as soon as possible and we will do our best to accommodate you without penalty.
Questions?
If you have questions about our cancellation policy, please call us at (773) 942-6336 or visit any of our 3 Chicagoland locations.